Help

Need help with the Platform? We are here to support you.

Contact Support

Contact your training administrator or use your organization's support portal to reach help.

If you need to share sensitive information, email us and we will provide a secure upload link.

Common Troubleshooting

• Try a hard refresh and clear your browser cache.
• Use a modern browser (Chrome, Edge, or Firefox).
• Disable browser extensions that might block scripts or cookies.

Account Access

If you cannot sign in, confirm you are using the correct email address and reset your password if needed.